Last updated: 7 April 2026
1. Introduction
Lex Business L.L.C (“Lex Business,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit lex-business.net, contact us, request a consultation, submit an inquiry through our website, or otherwise interact with us online.
Please read this Privacy Policy carefully to understand how we handle your personal data.
2. Who We Are
Lex Business L.L.C
Rexhep Luci, Entrance, No. 4/13
Prishtina 10000, Kosovo
Email: info@lex-business.net
Phone: +383 49 173 073 / +383 44 404 818
Lex Business L.L.C is the controller of personal data processed through this website, except where this Privacy Policy states otherwise.
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
a. Information you provide directly
When you contact us, request a consultation, or submit a message through our website, we may collect:
- your name;
- your email address;
- your phone number;
- the subject of your inquiry;
- the contents of your message;
- any other information you choose to provide.
b. Communications data
If you communicate with us by email, telephone, website form, or social media, we may keep records of those communications and related correspondence.
c. Technical and usage data
When you visit our website, we may automatically collect certain information, such as:
- IP address;
- browser type and version;
- device type;
- operating system;
- referral source;
- pages visited;
- date and time of access;
- approximate geolocation derived from IP;
- website interactions and session data.
d. Cookies and similar technologies
We may use cookies and similar technologies to operate the website, remember your preferences, understand website traffic, improve user experience, and, where enabled, support analytics, social media features, or marketing activities.
More information is provided in the Cookies section below.
e. Professional or business information
If you contact us in a business or legal-services context, we may process your business name, position, company details, and information relevant to your request or matter.
4. How We Use Your Personal Data
We may use personal data for the following purposes:
- to respond to your inquiries and requests;
- to schedule or provide consultations;
- to communicate with you about our services;
- to operate, maintain, secure, and improve our website;
- to analyze website usage and performance;
- to comply with legal, regulatory, professional, and risk-management obligations;
- to establish, exercise, or defend legal claims;
- to prevent fraud, abuse, or unauthorized access;
- to manage our business operations and internal administration.
5. Legal Bases for Processing
Where required by applicable law, we process personal data on one or more of the following legal bases:
- your consent, for example where you choose to accept certain cookies or submit information voluntarily;
- taking steps at your request before entering into a contract or providing requested professional services;
- our legitimate interests, such as operating and securing our website, responding to business inquiries, and improving our services, provided those interests are not overridden by your rights;
- compliance with a legal obligation;
- the establishment, exercise, or defense of legal claims.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies that fall into the following categories:
a. Strictly necessary cookies
These cookies are necessary for the operation, security, and basic functionality of the website. They do not usually require consent where permitted by applicable law.
b. Preference or functionality cookies
These cookies remember your settings and choices to improve your experience.
c. Analytics cookies
These cookies help us understand how visitors use the website, including page visits, traffic flows, and performance metrics.
d. Marketing and social media cookies
These cookies may be used to enable social media features, measure campaign effectiveness, personalize content, or support advertising and remarketing by us or third parties.
Where required by law, non-essential cookies will only be placed after you have provided your consent. You can manage your preferences through our cookie banner or cookie settings tool at any time.
Please note:
- refusing non-essential cookies should not prevent you from accessing the core public pages of the website;
- withdrawing consent should be as easy as giving it;
- the cookie list generated by our cookie consent tool forms part of this Privacy Policy and should identify the cookies in use, their provider, purpose, and duration.
7. Sources of Personal Data
We collect personal data:
- directly from you;
- automatically from your device or browser when you use our website;
- from publicly available sources, where appropriate;
- from service providers that support the website or communications systems;
- from social media platforms if you contact or interact with us there.
8. Sharing of Personal Data
We do not sell your personal data.
We may share your personal data, where necessary, with:
- IT, hosting, website-management, and security service providers;
- email, communications, and administrative service providers;
- analytics, cookie-consent, and similar website technology providers;
- professional advisers, including lawyers, auditors, insurers, or compliance consultants;
- courts, regulators, public authorities, or law-enforcement bodies where required by law or necessary to protect our rights;
- business partners or service providers engaged in connection with your request, where appropriate and lawful.
All such sharing will be limited to what is reasonably necessary for the relevant purpose.
9. International Transfers
Some of our service providers or technology partners may process personal data outside Kosovo or outside the country in which you are located.
Where personal data is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place, as required by applicable law. These may include contractual safeguards, adequacy-based transfer mechanisms, or equivalent protective measures.
10. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including for legal, regulatory, professional-responsibility, dispute-resolution, and record-keeping purposes.
Retention periods may vary depending on the type of data and the reason for processing. In general:
- contact-form inquiries are retained for as long as reasonably necessary to respond and follow up;
- business correspondence may be retained for administrative, legal, or relationship-management purposes;
- technical and cookie data are retained according to the settings of the relevant systems and cookies;
- where a legal-service relationship is formed, data may be retained for longer in accordance with legal, professional, and risk-management obligations.
[Insert firm-specific retention schedule if available.]
11. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. Accordingly, while we strive to protect your personal data, we cannot guarantee absolute security.
12. Your Rights
Depending on your location and applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request data portability, where applicable;
- lodge a complaint with a competent supervisory authority.
If you wish to exercise any of these rights, please contact us using the contact details below. We may request information necessary to verify your identity before responding.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, or external resources. We are not responsible for the privacy practices, content, or security of those third-party services. We encourage you to review their privacy policies separately.
14. Children’s Privacy
This website is not intended for children, and we do not knowingly collect personal data from children through the website. If you believe that a child has provided personal data to us, please contact us so that we can take appropriate steps.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or our processing of personal data, please contact:
Lex Business L.L.C
Rexhep Luci, Entrance, No. 4/13
Prishtina 10000, Kosovo
Email: info@lex-business.net
Phone: +383 49 173 073 / +383 44 404 818